Add items to your cart, review your order, and follow the checkout prompts. You’ll receive a confirmation email once your order is placed.

Orders can be modified or canceled within 1 hour of placement. After this window, we cannot guarantee changes due to processing.

Once your order ships, you’ll receive a tracking number via email. Use this number to monitor delivery progress.

No, you can checkout as a guest. Creating an account helps you track orders and save your information for future purchases.

Yes, Burnt offers international shipping. Shipping costs and delivery times vary depending on your location.

You can return items within 30 days of delivery, as long as they are unworn and with original tags.

Visit our returns page or contact our customer service to get a return authorization and instructions.

Once your return is received, it typically takes 5–7 business days to process and issue a refund or exchange.

We offer standard and express shipping for domestic and international orders.

Shipping costs depend on your location, package size, and selected delivery speed. You can see shipping costs at checkout.

Yes, after your order ships, you’ll receive a tracking number to monitor your package in real time.

Refer to our detailed sizing charts on the product page or visit one of our stores for assistance.

You can reach us via email, phone, or our contact form on the website. Visit the Contact Us page for details.

Yes, Burnt gift cards are available online and in-store.

Contact our customer service team and we’ll assist you personally with any questions or concerns.